Frequently Asked Questions

FAQs

See below for answers to your most frequently asked questions.

This is at the discretion of the dentist. Please ensure you indicate you have a health care card when arranging an appointment.

Yes, you should be able to use your card however this will depend on your health insurance provider. The amount that your health fund will pay may vary. You should check with your health fund prior to your visit to get an idea as to how much they are likely to cover.

You should call 000 or go directly to the emergency department at your closest hospital.

We accept VISA, Mastercard cards, cash payments as well as private health cards.

To receive this payment your child must be: 2 to 17 years old for at least 1 day that year eligible for Medicare We cover up to $1,000 over 2 calendar years for basic dental services under CDBS. The services we will cover include: check-ups X-rays cleaning fissure sealing fillings root canals extractions You can claim your benefit either: at the dentist when you pay directly from us if your dentist doesn’t bulk bill Talk to staff to see if you are eligible for dental treatment. When you book an appointment, please let us know you want to use CDBS and we can assist you with your claim.

We recommend that you visit for a check-up and clean every six months in order to prevent dental problems such as cavities, tooth decay or gum diseases. This is the safest amount of time to detect possible oral health problems at an earlier stage and treatments or preventative care will be more effective.

Our operating hours

Sunday
9:00 am – 6:00 pm
Monday
9:00 am – 6:00 pm
Tuesday
9:00 am – 6:00 pm
Wednesday
9:00 am – 6:00 pm
Thursday
9:00 am – 6:00 pm
Friday
9:00 am – 6:00 pm

Saturday

9:00 am – 6:00 pm

Frequently Asked Questions

See below for answers to your most frequently asked questions

This is at the discretion of the dentist. Please ensure you indicate you have a health care card when arranging an appointment.

Yes, you should be able to use your card however this will depend on your health insurance provider. The amount that your health fund will pay may vary. You should check with your health fund prior to your visit to get an idea as to how much they are likely to cover.

You should call 000 or go directly to the emergency department at your closest hospital. 

We accept VISA, Mastercard cards, cash payments as well as private health cards.

To receive this payment your child must be:

  • 2 to 17 years old for at least 1 day that year
  • eligible for Medicare

We cover up to $1,000 over 2 calendar years for basic dental services under CDBS. The services we will cover include:

  • check-ups
  • X-rays
  • cleaning
  • fissure sealing
  • fillings
  • root canals
  • extractions

You can claim your benefit either:

  • at the dentist when you pay
  • directly from us if your dentist doesn’t bulk bill

Talk to staff to see if you are eligible for dental treatment. When you book an appointment, please let us know you want to use CDBS and we can assist you with your claim.

We recommend that you visit for a check-up and clean every six months in order to prevent dental problems such as cavities, tooth decay or gum diseases. This is the safest amount of time to detect possible oral health problems at an earlier stage and treatments or preventative care will be more effective.

Our Operating Hours

Monday to Sunday
9 AM – 5 PM